AFI Shortlisted for Construction and Customer Service Awards

AFI Shortlisted for Construction and Customer Service Awards

Rutland is pleased to announce that AFI has been shortlisted for three Construction News Specialists Awards and two UK Customer Satisfaction Awards.

The much anticipated Construction News Specialists Awards will be held on 22 March 2017 when the winners will be announced. AFI has been shortlisted for three of these important awards; Business Innovation of the Year based on the launch of AFI’s MEWP familiarisation videos, Health & Safety Excellence that highlights how the company’s All Injury Frequency Rate has fallen year on year to its lowest ever level this year and finally, for Training Excellence, which focuses on how AFI has invested more time, money and resource into their training programme and how their commitment to customer service has resulted in a dramatic reduction in customer complaints.

AFI Director, Nick Selley, said: “We are delighted to have been shortlisted for these three prestigious awards. It represents external recognition of our continued investment in our people and our customers.”

In addition, AFI has also been shortlisted for two UK Customer Satisfaction Awards an award scheme run by the Institute of Customer Service (ICS) that recognises organisations that have implemented successful customer service strategies. The two awards AFI has been shortlisted for are the ICS Customer Commitment and Employee Engagement. The winners are due to be announced on 7 March 2017 after being judged by a panel of industry experts, business leaders and academics.

AFI Customer Service Director, Carlo Vinci, said: “We are delighted to be shortlisted for these awards amongst names such as BUPA, TSB and Carillion. Being shortlisted is recognition for the great strides AFI has made in putting the customer at the heart of everything we do. It will encourage our team to continue working hard as we strive to build an enviable reputation in delivering consistent top quality service for our customers.”


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