AFI has retained its Institute of Customer Service (ICS) ServiceMark accreditation for a further three years, following customer satisfaction feedback, a rigorous audit and an assessment of employee engagement against their Customer Service Strategy.
In 2016 AFI group of companies, one of the UK’s leading powered access specialists, became the only powered access company to hold the coveted Institute of Customer Service ServiceMark accreditation. This has now been retained for three more years.
Rutland Partners is pleased to announce that on 13 August 2019 it agreed and completed the sale of AFI Group (“AFI”) to its existing management team led by CEO, David McNicholas, and Chairman, David Shipman.
At the same time AFI has acquired Facelift, a long-established powered access rental business with a strong heritage in the truck mounted platform market. The combined deal represents a value of c.£160m and has delivered a successful exit for Rutland.